Start from the model in front of you. Every datasheet, manual, firmware release and configuration file we publish is below — search by model, filter by type, or browse by product family. Nothing here is hidden behind an account.
Type the model or serial number printed on the label — you will get that model's datasheet, manual, firmware and tools on one page. Not sure of the exact name? Try the popular models below, or browse by family underneath.
Datasheets for selection and certificates for compliance — both open straight away, no email gate. Manuals, firmware and engineering tools are available on request while the public library is being filled.
Ports, speeds, PoE budget, power input, temperature range and mechanical drawing — the sheet your selection decision rests on.
Open to everyoneCurrent FCA Shenzhen prices in USD for 350+ orderable models, tiered by volume, with MOQ, lead time and warranty per family.
By email, on requestCE, FCC and RoHS coverage by product line, with certificate numbers and scope — the page auditors and procurement teams ask for.
Open to everyoneQuick-start guide and full operation manual for each model — wiring, configuration and web UI.
By email, on requestCurrent release for each model and regional band version, with release notes and upgrade instructions.
By email, on requestConfiguration utilities, debugging tools and integration reference files for integrators.
By email, on requestEach family page lists its own files. Every orderable model has a datasheet; manuals and firmware follow the families below.
Everything listed above downloads immediately — no form, no account. Manuals, firmware and engineering tools are available on request: one email instead of a registration, and we only write to you when it matters.
Tell us the model and the file you are after. If you are not sure which manual or firmware applies to your unit, name the model and we will pick the right one.
One message per release for the models you name — version number, what changed, download link. Nothing else, and you can stop it from any message.
Some documents exist but are not published here — older revisions, a specific market's paperwork, or a sheet for a model we have not listed yet. Ask and we will check.